Shipping & Returns
Shipping Policy
At Montana Jam & Candles, we understand that receiving your order in a timely manner is important. We offer free standard shipping on all orders over $50 within the continental USA. For orders under $50, shipping costs are calculated based on the weight of the items and the shipping destination. We hand-pack our products with care to ensure they arrive at your doorstep safe and sound. Please allow 1-2 business days for processing and 5-7 business days for shipping.
I'm the second paragraph in your Shipping Policy section. At Montana Jam & Candles, we strive for customer satisfaction. If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange. Items must be in their original packaging and unused to be eligible for a return or exchange. Return shipping costs are the responsibility of the customer, unless the item received was defective or damaged. We will process your refund or exchange within 7-10 business days of receiving the returned item.
Return & Exchange Policy
At Montana Jam & Candles, we stand behind the quality of our products. If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange. Items must be in their original packaging and unused to be eligible for a return or exchange. Return shipping costs are the responsibility of the customer, unless the item received was defective or damaged. We will process your refund or exchange within 7-10 business days of receiving the returned item.
I'm the second paragraph in your Return & Exchange policy. At Montana Jam & Candles, we value your satisfaction and strive to provide the best customer service possible. If you have any questions or concerns about our shipping or return policies, please don't hesitate to contact us.